Sandra Simões

Sandra Simões has a diverse work experience spanning different industries and roles. Sandra is currently the Head of Product and Customer Experience at REG Technologies, where they lead the REG Network, a SAAS business that focuses on accelerating customer and partner due diligence. Sandra'sresponsibilities include senior leadership, product roadmap ownership, user and competitor research, and managing the voice of the customer and customer support teams. Prior to this role, Sandra was the Head of Product at REG Technologies.

Before joining REG Technologies, Sandra worked at Nuclio Digital School as a teacher in the Digital Product Management Master's program. Sandra'smodules are focused on UX research, where they cover approaches, methodologies, and deliveries.

From 2018 to 2021, Sandra was the EMEA UX Lead at JPMorgan Chase & Co. In this role, they advocated for UX as a best practice and used data insights to deliver the right experience to clients in various sectors. Additionally, they co-chaired the AM EMEA Marketing Community, where they facilitated training proposals, innovation workshops, and new joiner toolkits.

Prior to JPMorgan Chase & Co., Sandra worked at Celfocus as a User Experience Designer and Associate Manager. Sandra also gained experience at Novabase as an Experience Design Consultant, where they started as a Web Designer and progressed to the role of Interaction Designer.

Sandra has also been involved in voluntary work, having served as a Community Volunteer and Volunteer at International Volunteer HQ. In the early stages of their career, they worked as a Junior Programmer at Blueshark Studio.

Overall, Sandra Simões has a strong background in product management, customer experience, UX/UI design, and leadership roles. Sandra'sexperience spans multiple industries and includes teaching and volunteer work.

Sandra Simões completed their education in Communication Networks Engineering at Instituto Superior Técnico. Sandra later pursued an Executive MBA at Quantic School of Business and Technology. In addition to their formal education, Sandra obtained several certifications, including "The Six Morning Habits of High Performers" and "Product Management: Building a Product Strategy" from LinkedIn, "The UX VP/Director," "CX Transformation and Journey Management," and "The One-Person UX Team" from Nielsen Norman Group, "UX MANAGEMENT: STRATEGY AND TACTICS" from The Interaction Design Foundation, and "Digital Marketing Foundations" from EDIT. Sandra also holds a membership certificate from The Interaction Design Foundation.