Michaela Arroyo

Michaela Arroyo is a seasoned professional with extensive experience in business systems analysis and patient support services. Currently serving as Senior Manager of Patient Support Services at Regeneron since January 2023, Michaela focuses on advancing support programs through innovative solutions and collaborative strategies in technology. Prior to this role, Michaela held various positions at Fresenius Medical Care North America, including Manager of Enterprise Systems, where leadership was provided in Salesforce Cloud initiatives, and Principal Business Systems Analyst, with a focus on enhancing care quality for End-Stage Renal Disease patients through key system implementations. Additional experience includes roles at Coverys and the Commonwealth of Massachusetts, where requirements documentation and process improvement were central tasks. Michaela began a career in data analysis at Boston University, supporting the Student Enrollment Statistics Reporting project. Michaela holds a Bachelor of Science degree in Information Technology Project Management from Boston University.