Joyce Welsh

Joyce Welsh is a seasoned IT professional with a strong background in observability and monitoring tools, particularly Dynatrace. Experience includes a current role as SRE III at Regions Bank, managing Dynatrace for application observability and developing insightful dashboards. Previous positions at Ally involved significant contributions to the deployment of Dynatrace across extensive server environments, as well as responsibilities in Splunk ITSI administration and reliability engineering. Additionally, Joyce has experience in web content administration, data analysis, and data entry, supported by a solid academic foundation with a Master's Degree in Business Analytics from Grand Canyon University and a Bachelor's Degree in Management Information Systems from the University of North Carolina at Charlotte.