Most contact centre AI projects never reach production.

The pilots work. The demos land well. Then procurement kicks in, security review takes three months, and the executive sponsor moves on. The project gets shelved and the business case gets recycled for next year.

That is the problem we were built to solve.

Rel8 builds and deploys AI agents for contact centres, in production, not in PowerPoint. Financial services, utilities, public sector, retail. From scoping to a live system handling real customer calls in 4 to 6 weeks.

Our clients are running high call volumes with rising costs and compliance obligations that don't move. They need AI that works in a regulated environment, not a demo that falls apart when the lawyers look at it.

What we build:

AI VOICE AGENTS. Agents that handle calls end to end. Authentication, intent resolution, payments, compliance disclosures. Built on Amazon Connect and Amazon Nova Sonic. 10,000+ calls a month in production. 90%+ cost reduction on handled volume.

AGENTIC AI CONSULTING. From use case through to production on Amazon Bedrock, AgentCore, and Strands Agents. We scope it, build it, hand it over live.

AMAZON CONNECT AND CX. New builds, migrations, and AI automation for contact centres that want to move off legacy platforms.

Top 3 Agentic AI Partner in EMEA. 10+ Years on AWS. 120+ production deployments across regulated industries.

Hear a live AI agent we built: https://rel8.cx/voice-agents-demo
See our case studies: https://rel8.cx/case-studies
Book a discovery call: https://cal.com/rel8cx/discovery-call

Rel8

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Rel8

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