Mark Durzi

Mark Durzi is the Chief Operating Officer at Relaam, where they lead core functions such as Strategy, Customer Experience, IT, Marketing, Quality, and Procurement, focusing on transforming strategies into actionable results. With a background as Director of Operations at the Abu Dhabi Residents Office, they established operational systems from the ground up and significantly increased processing capacity. Mark has over 24 years of experience in leadership roles across government and private sectors, and previously served as General Manager at Bin Ham Electro Mechanical Ent. Co. L.L.C., where they drove business growth through strategic leadership. An engineer and MBA graduate, Mark is fluent in Arabic and English.