RelateCare is a health care company. They offer patient access and clinical communication solutions. They provide patient access, telehealth, contact centers, and outsourcing solutions to healthcare organizations. Their services include access and revenue cycle solutions,care coordination and clinical solutions, and consulting services.

Health Care

Information Technology

RelateCare | Communicating Better Health

RelateCare | Communicating Better Health's headquarters in Cleveland, OH, United States

Conor O'Byrne

Jennifer Schmidt

Eibhlín Payne

Tim O Byrne

The Customer Service Team at RelateCare is responsible for managing patient inquiries, scheduling appointments, and providing support throughout the patient care process. They handle communications through various channels to ensure efficient and effective resolution of patient needs and contribute to better healthcare outcomes by facilitating seamless interactions between patients and healthcare providers.

Customer Service Team

The Human Resources Team at RelateCare focuses on recruiting, developing, and supporting the company's workforce. They manage talent acquisition, employee relations, benefits administration, and organizational development, ensuring the company attracts and retains skilled professionals to provide top-tier healthcare communication solutions.

Human Resources Team

The Finance Team at RelateCare manages the financial health of the company through budgeting, forecasting, and financial analysis. They oversee financial reporting, ensure compliance with financial regulations, and provide strategic insights to support sustainable growth and operational efficiency. The team plays a crucial role in optimizing revenue cycles and guiding investment decisions to enhance RelateCare's healthcare solutions.

Finance Team

The Operations Team at RelateCare ensures seamless execution of patient access, telehealth, and contact center services. They oversee operational efficiency, manage training and support, and optimize processes to enhance patient communication and satisfaction across both US and EU regions.

Operations Team

The Client Management & Onboarding team at RelateCare ensures seamless integration and continuous support for healthcare organizations utilizing their patient access and clinical communication solutions. The team, comprising Key Account Managers, Enterprise Support Managers, Client Onboarding Programme Managers, and Client Onboarding Leads, facilitates the initial setup, ongoing relationship management, and tailored support to optimize client satisfaction and success.

Client Management & Onboarding

The Leadership Team at RelateCare, comprising the CEO, Chief Medical Officer, Chief Operating Officer, and Group Chief Financial Officer, is responsible for setting strategic direction, overseeing operational excellence, ensuring financial health, and driving the overall growth and success of the company. They collaborate to enhance patient access, telehealth, contact centers, and outsourcing solutions, continually aiming to improve healthcare communication and delivery.

RelateCare | Communicating Better Health

Org chart

Teams

Customer Service Team

Human Resources Team

Finance Team

Operations Team

Client Management & Onboarding

Leadership Team

Offices

RelateCare | Communicating Better Health

Org chart

Teams

Customer Service Team

Human Resources Team

Finance Team

Operations Team

Client Management & Onboarding

Leadership Team

Offices

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