Chad Jones is an experienced professional in the field of customer success management and electronic discovery, currently serving as Manager of Customer Success Management at Relativity since July 2019. Prior to this role, Chad held the position of Director of the Data Intelligence Group at Special Counsel, focusing on consulting with law firms and corporate counsel on the management of electronically stored information in legal matters. Chad's earlier experience includes various roles at D4 LLC, where significant contributions were made to project management, client services, and creating a new department for litigation support. Chad began the career at Pitney Bowes Management Services as a project manager. Chad holds a Bachelor of Arts in American History from Michigan State University.
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