Ellen Hough is a seasoned professional in customer support, currently serving as the Manager of Customer Support at Relativity since August 2016. In this role, Ellen oversees team responses to customer incidents and requests, ensuring compliance with established policies and timely ticket processing. Previous positions include various roles at Relativity, including Application Specialist II, Application Specialist I, and Application Analyst. Prior to that, Ellen gained experience as a Shift Manager at Dagwoods Deli & Sub Shop and an Information Services Intern at One Mission Society. Ellen began professional development as an intern at Craighead, Lange and Hough, P.C., and as a Culinary Aid at IU Health La Porte Hospital. Ellen earned a Bachelor of Science in Informatics from Indiana University Bloomington, holding a Core 40 with Academic Honors from LaPorte High School.
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