Erica Robinson

Erica Robinson is a seasoned professional in legal operations and customer success with a strong background in client engagement and support. Currently serving as a Senior Specialist in Legal Operations at Relativity since April 2022, Erica establishes business value goals for customers, leads strategic meetings, and advocates internally for client needs. Prior experience includes roles as a Product Support Specialist at Logikcull.com, where Erica enhanced product adoption and retention through training and customized resources, and as a Legal Assistant with the California Department of Alcoholic Beverage Control, where logical reasoning and legal correspondence were crucial. Erica also has experience as a Legal Secretary and Administrative Assistant at various California state departments. Erica holds a Bachelor of Arts in Political Science and Government from Grand Canyon University and a Paralegal Certificate from San Diego Miramar College.