Jill Snow

Jill Snow is an accomplished Problem Manager at Relativity since June 2022, achieving a significant 50% reduction in incident volume through effective root cause practices and documentation. Prior to this role, Jill Snow served in various capacities at Cerner Corporation from June 2004 to May 2022, including Senior Director of Client Support, where responsibility included the strategic oversight of client support for over 1,000 clients across multiple business units. Jill Snow's experience encompasses the establishment of key operational teams, the implementation of problem management strategies that saved millions in personnel costs, and the development of client-centric support teams. Jill Snow holds a Bachelor of Science in Computer Science from Park University.