D'Angelo Walker is an experienced Customer Success Manager and Specialist with a diverse background in technical support and operations. Currently serving at Relay Commerce and BookThatApp, D'Angelo focuses on developing strategies for enhancing customer success through data sharing with product teams, operational improvements, and customer retention initiatives. Previous roles include customer success and technical support positions at Flockler, Marvelous, and SureSwift Capital, where D'Angelo managed client inquiries, provided technical assistance, and created documentation to improve customer engagement. D'Angelo holds a Bachelor of Science in Computing from the University of Technology, Jamaica, and has a solid foundation in IT gained from previous roles in banking and education.
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