Sherwin P. is an experienced professional in client experience and customer support, currently serving as the Director of Client Experience at Relay since May 2024. Prior to this role, Sherwin held positions such as Director of Client Services at Vocantas and Senior Manager of Customer Experience at Brex. Experience at PwC Canada included serving as a Client Success and Support Senior Manager. Sherwin's background also features extensive customer support management at Sophos, Samsung Electronics, and Nokia, where responsibilities ranged from global technical support to managing developer support operations. The academic foundation is strengthened by a degree from The University of British Columbia, obtained between 1994 and 1998.
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