Relay Human Cloud
Esteban Facundo is an experienced professional in customer success and operations management with a strong background in the technology and telecommunications industries. Currently serving as a Senior Customer Success Manager at Relay Human Cloud since April 2023, Esteban previously held the position of Head of Customer Care at UpTrade, where responsibilities included developing care strategies and managing logistics. Esteban's experience also encompasses roles such as Senior Manager of Care Operations at RED Hydrogen, Customer Service Manager at LeEco US, and Senior Training Account Manager at Samsung Electronics America, showcasing expertise in customer experience management, training development, and vendor relations. Esteban's educational background includes an undergraduate degree from Collin College and IGCSE from International School Eindhoven.
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Relay Human Cloud
Relay Human Cloud provides staff hosting and related services to simplify and de-risk the process of adding your own dedicated remote, overseas workers out of our current India, Honduras, and Mexico locations. Our principals and founders formed Relay to democratize the talent markets by consolidating the logistical, financial, and administrative burdens of setting up international back office support. We focus on effectively building and managing teams, allocating specialty resource positions, and designing processes and workflows for your organization. With 10 plus years of experience navigating international operations and management Relay is your trusted partner for global growth. For additional information about us visit https://www.relayhumancloud.com.