Esteban Facundo

Esteban Facundo is an experienced professional in customer success and operations management with a strong background in the technology and telecommunications industries. Currently serving as a Senior Customer Success Manager at Relay Human Cloud since April 2023, Esteban previously held the position of Head of Customer Care at UpTrade, where responsibilities included developing care strategies and managing logistics. Esteban's experience also encompasses roles such as Senior Manager of Care Operations at RED Hydrogen, Customer Service Manager at LeEco US, and Senior Training Account Manager at Samsung Electronics America, showcasing expertise in customer experience management, training development, and vendor relations. Esteban's educational background includes an undergraduate degree from Collin College and IGCSE from International School Eindhoven.