We deliver frictionless customer experiences through the first dedicated CX channel built to maximize customer engagement, education and lifetime value.

Information Technology

Relay Network

Relay Network's headquarters in Wayne, PA, United States

Matt Gillin

Pj Barber

John Thomas

Brooke Durham

Katelyn Matthews

Timothy Wall

Beckwith Cromer

Steven Higgins

Todd Graber

The Unspecified Roles Team at Relay Network is dedicated to enhancing customer experience (CX) by maximizing engagement, education, and lifetime value. This team collaborates to streamline and innovate customer interactions, ensuring seamless, frictionless experiences across Relay Network's dedicated CX channel.

Unspecified Roles Team

The Sales and Business Development team at Relay Network focuses on driving revenue growth by identifying and securing new business opportunities, nurturing client relationships, and expanding market reach. This team is responsible for managing the entire sales pipeline, from lead generation to closing deals, while also working closely with other departments to design solutions that enhance customer experiences and drive engagement.

Sales and Business Development

The Leadership Team at Relay Network strategizes and oversees the company’s vision and operations. They ensure alignment across departments, drive innovation in customer experience solutions, and optimize business development, financial management, and market positioning to maximize engagement, education, and lifetime value.

Leadership Team

The Product & Engineering team at Relay Network is responsible for designing, developing, and optimizing the company's customer experience (CX) platform. They ensure seamless user interactions by building innovative software solutions, managing data architecture, overseeing product management, ensuring robust UX design, and maintaining reliable system operations.

Product & Engineering

The Engineering Team at Relay Network is responsible for developing and maintaining the platform that powers our customer experience (CX) channel. They focus on delivering seamless, engaging, and educational interactions for our users, ensuring robust performance and scalability. The team also collaborates on breaking, testing, and innovating code to enhance our technology stack.

Engineering Team

The Client Success Team at Relay Network ensures clients maximize the value of their customer experience (CX) channel. Comprised of Client Success Managers and a Sr Client Success Manager, the team works closely with clients to drive engagement, provide education, and enhance lifetime value through personalized support and strategic guidance.

Relay Network

Org chart

Teams

Unspecified Roles Team

Sales and Business Development

Leadership Team

Product & Engineering

Engineering Team

Client Success Team

Offices

Relay Network

Org chart

Teams

Unspecified Roles Team

Sales and Business Development

Leadership Team

Product & Engineering

Engineering Team

Client Success Team

Offices

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