Emir Omeragić

Emir Omeragić has a diverse work experience spanning multiple roles and companies.

Emir started their career at ComTrade Group as a Toshiba Certified Engineer and provided technical support for HP, Acer, and MSI. Emir worked in this role from April 2002 to October 2009.

Emir then joined BH Telecom, where they began as a Telecommunications Technician, handling support requests for fixed line and broadband services. Emir later became a Telecommunications Engineer, providing level 2 and 3 support for customer requests and configuring and diagnosing major telecom vendors' equipment. Emir also served as a Telecommunications and Cloud Engineer, supporting various BH Telecom hosting services and acting as a BMC Remedy 9.0 administrator. Emir worked at BH Telecom from November 2009 to July 2021.

Currently, Emir is employed at relayr as an Information Technology Support Engineer. Their responsibilities include administering operating systems, software applications, and network infrastructure. Emir also manages video conference room systems and onboarding/offboarding workflows. Emir has expertise in various tools and platforms such as M365, GSuite, Jira, Confluence, AD, AzureAD, Okta, and SaaS products like SendGrid, GitHub, Zoom, Salto KS, and KnowBe4. Emir joined relayr in August 2021.

Overall, Emir Omeragić has gained significant experience in IT support, telecommunications, and cloud engineering throughout their career.

Emir Omeragić obtained an Engineer's degree in Computer Science and IT from the Faculty of Electrical Engineering at the University of Sarajevo. This degree was earned between 2001 and 2009. In addition to their formal education, Emir Omeragić has obtained several certifications throughout their career. These certifications include Confluence Fundamentals Badge and Jira Fundamentals Badge from Atlassian (obtained in June 2022), Microsoft Certified: Security, Compliance, and Identity Fundamentals - MS-900 from Microsoft (obtained in June 2022), Trello Fundamentals Badge from Atlassian (obtained in June 2022), Microsoft Certified: Azure Fundamentals AZ-900 from Microsoft (obtained in March 2022), Troubleshooting Your Network with Wireshark from LinkedIn (obtained in February 2019), Duolingo Spanish Fluency: Elementary (Estimated) from Duolingo (obtained in November 2015), and Microsoft 365 Certified: Teams Administrator Associate from Microsoft (obtained in September 2022). Emir Omeragić also holds a Toshiba Certified Engineer certification, but the specific month and year of its acquisition is not provided.