Charlene Rowe

Charlene Rowe is a seasoned professional in patient engagement and support, currently serving as the Head of Patient Engagement and Support at Releaf since April 2023. Charlene has accumulated extensive experience in the healthcare sector, having held positions such as Patient Support Manager at Releaf, Patient Services Customer Service Manager, and Patient Services Team Leader at Dispensary Green, as well as Patient Services Manager at LYPHE Group. Prior to their career in healthcare, Charlene worked in customer service roles, including as a Customer Service Team Leader at Fittleworth Medical Ltd and various claims roles at CEGA Group, demonstrating strong skills in customer relationship management and claims handling. Charlene began their career in administrative positions, such as Accounts Administrator at Promotivation Sourcing Ltd, further establishing a solid foundation in operational and financial tasks.