Simon J Wilson has a diverse and extensive background in customer success and DevOps consultancy, with experience spanning various high-profile companies. Notable roles include Head of Customer Success at AutoRABIT, where Simon led customer experience management and significantly improved client retention. Previous positions include Sr DevOps Consultant at Elevance Health, focusing on automation in healthcare platforms, and ownership of OmniRelease, driven by consulting expertise. Simon's earlier career featured project management roles in localization at Cisco and Apple Inc., as well as linguistic responsibilities in the gaming industry at Sony Online Entertainment. Currently, Simon serves as a DevOps Lead at Elevance Health and is also consulting for ReleaseOwl and SaaSy Solutions GmbH, while pursuing further education in Large Language Models at The Multiverse School.
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