Reliable Group is an AI-first operating partner for private equity firms and M&A bankers. The firm embeds inside portfolio and pre-sale companies, builds and operates AI-native Global Capability Centers (GCCs) in India under the COPO model (Company-Owned, Partner-Operated), and shares in the upside on every deal. Founded in New York in 1971 as PJL Systems, Reliable Group has operated India centers for over five decades across six cities. The firm hires, trains, and manages teams inside client-owned entities, equips them with AI tools, and transfers full operational control on pre-agreed terms. CEO Veeral Lakhani is the author of Control Compounds: Operational Ownership in the AI Era.

AI/ML

Consulting

Software Engineering

Reliable Group

Reliable Group's headquarters in New York, NY, United States

Mr Gupta

Veeral Lakhani

Bhavya Dhulia

Natalie Davis

Arpita Dalmia Darooka

Kevin Bosnin

This department focuses on sourcing, recruiting, and onboarding new employees to meet organizational needs.

Talent Acquisition

This department focuses on designing and overseeing the implementation of architectural solutions, particularly in cloud and artificial intelligence.

Architecture Division

This department focuses on designing, developing, and testing software solutions.

Software Development

The Client Success and Support team at Reliable Group is dedicated to ensuring the seamless implementation and ongoing success of AI and ML projects for our clients. Led by the Senior Project Manager, this team works closely with clients to understand their unique needs and deliver customized solutions. The Business Analyst and Human Resource Business Partner identify and allocate the best engineering talent, while the Candidate Success Manager and Lead of Customer Success ensure that clients are satisfied and projects stay on track. The Support Engineer provides necessary technical assistance to resolve any issues that arise, ensuring smooth and continuous operation of AI-driven initiatives.

Client Success and Support

This department focuses on ensuring customer satisfaction and retention by managing customer relationships and delivering support.

Customer Success

This department focuses on the creation and improvement of products to meet customer needs and market demands.

Reliable Group

Org chart

Teams

Talent Acquisition

Architecture Division

Software Development

Client Success and Support

Customer Success

Product Development

Offices

Reliable Group

Org chart

Teams

Talent Acquisition

Architecture Division

Software Development

Client Success and Support

Customer Success

Product Development

Offices

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