Reliable Parts was established in 1933 and has evolved into one of the largest and most respected appliance and consumer electronics parts distributors in North America. Although a mature company in experience, our outlook is young as we face the challenges of the future with excitement.

The Canadian market is served by four Distribution Centers in Toronto, Montreal, Calgary, and Vancouver and Head Office in Coquitlam, British Columbia, We have 29 Reliable Parts branches located in major cities across Canada.

The United States market is served by Distribution Centers in Seattle, Sacramento, Dallas, and Indianapolis and Head Office in Dallas, Texas. We have 32 branch locations in major cities across America.

All our branches are located for convenience and contain showrooms effectively displaying our most popular appliance parts, BBQ parts and accessory items.


For more information, please visit us @: 
www.reliableparts.ca - Canada Site
www.reliableparts.com - US Site
www.piecesreliable.ca - Français

You can also visit us @:
www.samsungcanadaparts.com - Samsung Canada Parts
www.lgcanadaparts.com - LG Canada Parts

Appliances

Reliable Parts Ltd.

Reliable Parts Ltd.'s headquarters in Plano, TX, United States

Phil Orazietti

Debi Sutherland

Kevin York

Sanjeev Kumar

Richard Heaven

The Sales Team at Reliable Parts Ltd. is responsible for driving revenue and market expansion across North America. They manage customer relationships, develop new business opportunities, promote the company's products, and ensure client satisfaction. With roles ranging from Territory Sales Managers to Counter Sales Representatives, this team works collaboratively to optimize sales strategies, support branch operations, and deliver exceptional service to both national and regional accounts.

Sales Team

The Customer Service team at Reliable Parts Ltd. is dedicated to providing exceptional support and resolving inquiries for both retail and commercial clients. They handle warranty processing, communicate with customers about orders and product information, and assist with sales-related queries. Their goal is to ensure customer satisfaction and maintain the high standards that Reliable Parts Ltd. is known for throughout North America.

Customer Service

The Finance and Accounting team at Reliable Parts Ltd. is responsible for managing the company's financial operations across North America. This includes processing payroll, ensuring timely collection of accounts receivable, managing accounts payable, performing financial reporting and analysis, and overseeing warranty accounting. The team ensures financial accuracy and compliance, while supporting the company’s operational efficiency and growth initiatives.

Finance and Accounting

The Procurement and Operations team at Reliable Parts Ltd. is responsible for sourcing and acquiring high-quality appliance and consumer electronics parts to meet customer demands efficiently. They manage relationships with suppliers, ensure optimal inventory levels, and oversee the distribution processes across various centers in North America. The team works collaboratively to streamline operations, reduce costs, and maintain the seamless flow of goods from procurement to customer delivery, ensuring customer satisfaction and operational excellence.

Procurement and Operations

The Leadership Team at Reliable Parts Ltd. spearheads strategic direction, oversees operational efficiency, drives sales and marketing initiatives, and ensures overall company growth. Comprising the President & Chief Operating Officer and Vice Presidents of Sales, Marketing, and Operations, the team aligns business activities with the company's goals and vision, fostering innovation and excellence within the North American market.

Leadership Team

The Sales and Marketing Team at Reliable Parts Ltd. focuses on promoting and selling the company's extensive range of appliance and consumer electronics parts across North America. This team develops strategic marketing campaigns, oversees the company's eCommerce platforms, and engages with customers to drive sales growth through both online and physical branch locations. They utilize market analysis, customer feedback, and industry trends to ensure Reliable Parts remains a leading distributor in the industry.

Reliable Parts Ltd.

Org chart

Teams

Sales Team

Customer Service

Finance and Accounting

Procurement and Operations

Leadership Team

Sales and Marketing Team

Offices

Reliable Parts Ltd.

Org chart

Teams

Sales Team

Customer Service

Finance and Accounting

Procurement and Operations

Leadership Team

Sales and Marketing Team

Offices

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