Jon Thompson is a seasoned professional with extensive experience in technical support and customer solutions. Currently serving as a Senior Technical Support Specialist at Relocity, Inc., Jon is responsible for establishing and optimizing internal workflows for an in-house support team managing over 200 engagements monthly. Previously, Jon held the position of Customer Solutions Lead at SellerActive, where leadership of a team of agents involved overseeing 800 unique customer engagements monthly and providing cross-organizational training. Jon's diverse background includes roles at Cambia Health Solutions in accounting and at Enterprise Rent-A-Car as an assistant manager. Jon holds a Bachelor’s Degree in Political Science and History from Linfield University.
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