Joseph Papp

Customer Success Manager

Joseph Papp is a seasoned professional with extensive experience in customer success, master data management, and service delivery across multiple industries. Currently serving as a Customer Success Manager at Reltio since April 2025, Joseph oversees a portfolio of clients, focusing on aligning solution value with business needs through proactive relationship management and problem-solving. Prior roles at IQVIA included Principal, Technology, and Associate Director, Informatics, where Joseph led the implementation of MDM support systems and mentored junior staff. Earlier experience as a Service Delivery Manager at HighPoint Solutions involved day-to-day support for pharmaceutical clients, while positions at Concorde, Inc. encompassed government services and procurement management. Joseph began a career in the beverage industry with Pepsi Bottling Group, overseeing delivery and merchandising operations. Joseph holds a Bachelor of Business Administration in Marketing from Temple University.

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