Nicholas Bratton

Nicholas Bratton has a diverse work experience in the IT field. Nicholas began their career at Staffmark in 2013 as a Verizon Tech Coach Phone Representative, where they provided technical support and training to end-users. Nicholas then joined Asurion as a Chat Representative for Verizon Tech Coach, addressing customer concerns and resolving technical issues within the mobile phone.

In 2014, Bratton joined Google Inc. as an Equipment Maintenance Technician, managing and maintaining video conference rooms and providing support to end-users. Nicholas then transitioned to the United States Geological Survey (U.S.G.S.) as a Service Desk Technician, delivering Tier 1 technical assistance.

Bratton continued their career at Convercent in 2017 as a Desktop Administrator, overseeing user support, project implementation, and managing desktop user support within the Azure domain. Nicholas then joined Red Canary in 2021 as an IT Systems Administrator, providing support for network infrastructure and contributing to the migration of IDP using Terraform.

In 2022, Bratton was promoted to IT Systems Administrator II at Red Canary, where they performed application integration operations, automated application infrastructure, and provided leadership to junior IT members. Currently, Bratton holds the position of IT Enterprise Application Lead at Reltio, starting in 2023.

Throughout their career, Bratton has demonstrated technical expertise, leadership, and a strong customer focus.

Nicholas Bratton obtained a Bachelor of Science (B.S.) degree in Kinesiology and Exercise Science from Ball State University, where they attended from 2005 to 2011. In February 2021, they also earned a certification as a BetterCloud Certified Administrator from BetterCloud.