Urijah L.

IT Support Services Lead at Reltio

Urijah L. has a diverse work experience spanning over two decades. Urijah started their career as an Information Technology Associate at Antioch University in 2003. Urijah then moved on to work as an IT Support Specialist at Kiss Capital Corp., where they managed technology for the business and handled property management and stock investing. In 2007, Urijah joined Cal State Channel Islands as a student and achieved a B.S. degree in Information Technology.

Urijah's next significant role was at Citrix, where they worked for over eight years. Urijah started as an IT Systems Analyst, developing and maintaining IT operation systems and tools. Urijah excelled at managing global Exchange servers and Active Directory and configuring Okta for Single Sign-On experience. Later, they transitioned to become a Senior IT Support Generalist, troubleshooting and delivering solutions for employees and managed devices. Their responsibilities included hardware and software support, imaging computers, onboarding new employees, and managing local networking.

After leaving Citrix, Urijah joined LogMeIn as a Senior IT Business Relationship Manager. In this role, they built meaningful partner relationships and fostered a culture of shared ownership. Urijah served as an IT liaison with stakeholders from various departments, including Customer Care, Facilities, Security, and Product Teams, increasing cross-functional collaboration and project success.

Following their time at LogMeIn, Urijah became the Business Owner of iTec Connect in 2021. Their exact responsibilities in this role are not mentioned, but it can be inferred that they were in charge of managing the business.

Urijah's most recent position is with Reltio, starting in 2022. Urijah first served as a Senior IT Endpoint Engineer for a little over a year before being promoted to the role of IT Support Services Lead, which they currently hold. The specific details of their responsibilities in these roles are not provided.

Overall, Urijah L.'s work experience demonstrates their expertise and versatility in various IT-related roles, including support, infrastructure management, relationship building, and business ownership.

Urijah L. holds a Bachelor of Science (B.S.) degree in Information Technology from California State University Channel Islands. They also obtained an Associate of Science (A.S.) degree in Network Engineering from Santa Barbara City College. In addition, Urijah has earned several certifications, including Prosci Certified Change Practitioner from Prosci in 2020, Certified Business Relationship Manager (CBRM) from Business Relationship Management Institute (BRM Institute) in 2020, and Business Relationship Management Professional (BRMP) from Business Relationship Management Institute (BRM Institute) in 2017.

Links

Previous companies

LogMeIn logo
CSU Channel Islands logo
Citrix logo

Timeline

  • IT Support Services Lead

    May, 2023 - present

  • Sr. IT Endpoint Engineer

    January, 2022