Keith Jones is an experienced professional with a background in business process analysis and multimedia production. Currently serving as a Business Process Analyst and Training Specialist at Reed Elsevier since February 2012, Keith previously worked at Elsevier from March 2003 to October 2012, where roles included Multimedia Producer and Senior Technical Evolve Support Representative. With a diverse skill set that combines technical support and training expertise, Keith has developed a comprehensive understanding of business processes within the publishing and media industries.
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