Senthil Kumar Nattarayan

Senthil Kumar Nattarayan is an experienced Senior Business Analyst at RELX Group since February 2009, proficient in translating complex business requirements into clear documentation and supporting Agile and Waterfall methodologies. Previous roles at RELX Group include Senior Local Application Manager, Application Manager, CRM Support Specialist, and Executive in ERP Customer Support/Services, demonstrating a strong background in stakeholder management, application support, user training, and customer satisfaction. Prior experience includes serving as a Senior Customer Service Advisor at Standard Chartered Bank, where responsibilities involved processing treasury settlements and conducting UAT, as well as roles as a Transaction Monitoring Officer at Allsec Technologies Limited. Senthil holds a PGDBA in CRM from Symbiosis Institute of Business Management and Mechanical Engineering degrees from Kongu Engineering College and Bharathiar University.