William Siegfried

William Siegfried has over 15 years of work experience in the IT field. William began their career in 2004 as a Help Desk Technician at Infrasource. In the same year, they worked as a Laptop Migration, Q&A at Lincoln Financial Group. In 2007, they worked as an Infrastructure Support at SunGard. In 2009, they worked as a Help Desk Technician at Superior Mortgage. In 2010, they worked as a PC LAN Technician at Sodastream USA and a Workflow Coordinator at Innolink. From 2013 to 2016, they worked as a PC LAN Technician at Connect America. During this time, they were responsible for Break/Fix support of Dell and Apple Hardware, Backup Admin Role, Support of cloud computing networks including Google Apps and Office 365, Support of remote users via Logmein and Teamviewer, and Support of users in SalesForce and Five9 cloud-based Call Center. In 2018, they began working as a Tech Analyst at ReminderMedia.

William Siegfried attended South Philadelphia High School from 1989 to 1992 and earned their diploma. William then attended Community College of Philadelphia in 1993. In 2012, they attended Camden County College and obtained a PTCB PREP in the field of Pharmacy Technician/Assistant.