Mack McGowen is a Senior Product Manager at Remitly, focusing on customer service associate tooling and overall user experience since May 2022. Previously, Mack served as a Senior Product Manager at Mercy Ships from February 2018 to May 2022, overseeing Salesforce Product teams and the Customer Success group while bridging executive strategy with product development. Earlier roles at Mercy Ships included managing internal applications for global recruiting and fundraising, leading a team of Business Analysts, and acting as a Business Analyst for various enhancements. Prior to that, Mack was the Head of Product and CEO at Top Drive Communications, where a high-speed internet product was developed. Additional experience includes roles in production supervision, student assistance in agricultural research, and continuous improvement analysis at LeTourneau Technologies. Mack holds a degree from Texas A&M University.
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