Favour Samuel

Favour Samuel is an experienced customer care and operations specialist with a diverse background in various roles across multiple companies. Currently serving as a Customer Care Specialist at Remote, Favour is focused on resolving customer tickets while maintaining high attention to detail and advocating for customer satisfaction. Prior experience includes significant contributions at Bolt, where Favour supported the launch of key initiatives and drove improvements through data analytics while minimizing cancellation rates. Additional roles include administrative support at PDJ Enterprises, frontend development at StarBox Technologies, teaching at the University of Ibadan, human resources assistance, and an internship at the Nigerian Institute for Oceanography and Marine Research. Favour holds a Bachelor of Aquaculture and Fisheries from the University of Ilorin.