Iarla O'Carroll

Iarla O'Carroll has over a decade of experience in technology and customer service. Iarla is currently the VP of Customer Experience at Remote, a remote work platform. Prior to their current role, Iarla held various positions at Stripe, Google, Revolve Marketing and PR, and Boston Scientific.

Iarla's experience overseeingstripe's Financial Risk losses at the P&L level (Fraud and Credit) and removing friction for Stripes users to improve their experience on the platform makes their uniquely qualified for their current role as VP of Customer Experience at Remote. In this role, Iarla is responsible for managing the partner strategy for Google apps for work support, with a focus on customer satisfaction.

Iarla's experience in IT and systems executive positions have given their the skills necessary to excel in their current role. Iarla has a proven track record of success in improving customer satisfaction and developing strategies to streamline processes. Iarla's ability to think outside the box and solve problems quickly has made their an invaluable asset to their team.

Iarla O'Carroll has a MSc in Bioengineering and Biomedical Engineering from Trinity College Dublin and a Bachelor in Mechanical and Biomedical Engineering from National University of Ireland, Galway.

Some direct reports include Mafalda Faria - Incident Manager, Eivind Bratterud - Customer Support Specialist. Iarla O'Carroll reports to Job Van Der Voort, CEO. Some of their coworkers include Todd Wilkens - Chief Product Officer, Pedro Monteiro de Barros - VP, Finance, and Kim Cook - Chief of Staff.