Jumoke Adebayo

Jumoke Adebayo possesses extensive experience in user happiness management and customer support, currently serving as the User Happiness Manager at Remote since December 2021. Prior to this role, Jumoke worked at Bolt from August 2017 to December 2022, first as a Customer Support Specialist and then as the Customer Support Team Lead, where responsibilities included project coordination, mentoring, and ensuring top-notch customer service. Earlier career roles included Human Resource and Administrative Officer for the UK DFID Funded Support to National Malaria Program, where responsibilities encompassed HR management, policy implementation, and logistics coordination. Additional experiences include HR and administrative positions at visaconnect Limited, Bnatural Med Spa and Laser Centre, and GuarantyTrust Bank. Jumoke holds multiple degrees, including a B.Sc. in Banking and Finance from Lagos State University and an Associate Chartered Institute of Personnel Management designation.