Marinica D.

Marinica D. is a seasoned professional with extensive experience in product change management, customer experience, and digital marketing. Currently serving as a Senior Product Change Manager, Marinica has been with Remote since August 2021, following roles as Product Change Manager and Customer Experience Training Manager. Additionally, Marinica has contributed as a freelance writer for Artribune since November 2016, covering contemporary art events. Prior experience includes significant roles at citizenM hotels, focusing on online communications, customer service transformation, and IT support, where achievements included improving chatbot success rates. Earlier roles encompassed positions as Fair Manager Assistant at MIA Fair, where organizational and client relations skills were honed, and as a Museum Assistant at La Triennale di Milano. Marinica holds a Master's degree in Arts, Heritage, and Markets from IULM University and has furthered education with a summer course at Harvard University.