Oluwakemi I.

Oluwakemi I. is a seasoned professional with extensive experience in customer experience, operations, and payroll services. Currently serving as a Payroll Client Services specialist at Remote since January 2022, Oluwakemi collaborates closely with various departments to streamline operations. Previous roles include Customer Experience Specialist and Escalation Specialist at Bolt, where Oluwakemi enhanced customer interactions and contributed to service quality improvements. Demonstrated leadership skills were showcased as Team Lead for Support and Operations at Logistics, achieving significant customer base growth and retention rates. Early roles include operational management and administrative duties in various organizations, complemented by a Bachelor's Degree in English Language from Obafemi Awolowo University.