Titilope (Bella) Adeleye is an experienced professional in customer support, currently serving as a User Happiness Manager at Remote since January 2022. Bella is an active member of Gain Grow Retain, Women in CX, and Support Driven. Previous roles include Virtual Customer Support Associate at Qui Virtual Support Solutions, LLC, and Customer Support Specialist at Dewzi, with a proven track record of achieving high customer satisfaction ratings and exceeding performance goals. Bella also has experience as a Customer Service Representative at Mafit Study LTD, where outstanding performance was demonstrated by improving goal achievement by 40%. Additionally, Bella worked as a Human Resources Recruiter at Gratitude India and as an English Language Instructor at St Monica Girls Grammar School. Bella holds a Bachelor of Science in Mass Communication/Media Studies from Kwara State University, obtained in 2017.