Maycon G. is a skilled customer success and support professional with experience working remotely since 2018. They served as a Customer Success Manager at Pilot from 2021 to 2023, managing key customer relationships and driving resolutions for escalated issues. Previously, Maycon held various roles, including Customer Success Analyst at Voxy and Trilingual Support Advisor at Mercado Eletrônico, where they demonstrated expertise in client onboarding, data assessment, and high-volume customer service. Their educational background includes a Bachelor’s degree in International Relations from Universidade Anhembi Morumbi and completion of a Customer Success bootcamp at How Bootcamps.
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