Michael McTernan

Michael McTernan has an extensive background in customer service and leadership roles across various industries. Currently serving as Zenoti System Administrator and Inside Sales Team Lead at Removery since July 2018, Michael previously held positions such as Customer Care Professional at A.C. Moore and Barista at Starbucks Coffee, Inc., where responsibilities included staff training, revenue growth, and compliance with safety regulations. Michael's earlier experience includes serving as Assistant Manager at Hot Topic, managing store operations and inventory, and as Supervisor at Tower Records, overseeing employee management and achieving sales goals. Michael holds an Associate of Applied Science in Web Development from ECPI University.