Angela Chen is a Customer Success Manager at Renaissance Learning, with a robust background in customer success and education management. Prior roles include serving as a Senior Customer Success Manager at Paper, where Angela managed a $6M annual recurring revenue portfolio and utilized data analytics tools for strategic planning. Previous experience encompasses managing a diverse range of accounts at Neapod and Better Chinese LLC, coupled with academic roles at San Francisco State University. Angela holds a Master’s degree in Teaching Mandarin as a Second Language from San Francisco State University, showcasing both educational and functional expertise across various educational environments and customer success initiatives.
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