Agnès Berthon is the Aftersales Engineering - New Vehicles Project Director at Renault Group, where they lead the design and deployment of technical solutions for new vehicles. With over 10 years of experience in quality management within the automotive industry, Agnès has significantly enhanced customer satisfaction and operational performance. They hold degrees from the London Business School and École Centrale Paris, and possess skills in management, coaching, and quality control, along with certifications in NPM and RGPD. Agnès is passionate about customer vision, sustainability, and digital transformation, committed to driving strategic leadership and technical expertise for the future of mobility.
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