Jacques Chatain is currently the Director of Aftersales at Groupe Renault, where they lead the global customer vision and strategy within the Aftersales Business Unit. With over 20 years of automotive experience, Jacques has held various leadership roles at Renault Group, notably enhancing aftersales business operations and developing digital ecosystems. They hold a Master's degree in management from ESSCA and completed the Leaders for Tomorrow Program at INSEAD/CEDEP. Fluently speaking French and English, with operational proficiency in German, Jacques is skilled in managing both strategic and operational levels in the international automotive landscape.
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