Jihane H.

Jihane H. is an experienced professional currently serving as the Head of Customer Experience for Quality & Customer Satisfaction at Renault Group since July 2022. Previously, Jihane held positions such as Consultant at MENAPS, focusing on customer satisfaction from an engineering perspective, and Brand Strategy Manager at Intellispex, where strategic sales and marketing initiatives were developed. Additionally, Jihane worked as Global Brands & Licensing Manager at tcc global, overseeing brand management and collaboration across various teams, and served as Category Manager at Inmac wstore, managing storage solution product lines. Early in the career, Jihane contributed as Jr. Licensing Category Manager & Brand Assurance at Warner Bros. Entertainment. Jihane's educational background includes Master's degrees in Business Consulting & Digital Organisation from Université Paris Dauphine - PSL and Events & Marketing Management from London Metropolitan University, as well as a Bachelor's degree in International Business from the University of Paris I: Panthéon-Sorbonne.