Benjamin Paul

Benjamin Paul is a seasoned professional in service management and change management, currently serving as a ServiceNow Product Owner at Renesas Electronics since June 2023. Prior to this role, Benjamin held multiple significant positions at Informa from August 2012 to June 2023, including Head of Service Management Tooling and Global Change and Configuration Manager, where responsibilities included managing development teams, overseeing ITSM processes, and optimizing service delivery across the organization. Benjamin's earlier experience spans various roles in companies such as Research In Motion, British Council, and Cap Gemini, focusing on change management, service transition processes, and IT infrastructure management. Benjamin holds a degree in Information Management from the University of West London, demonstrating a solid foundation in the field.