Jamie Cannon

Jamie Cannon has a diverse work experience spanning several companies. They started their career at Carolina Software in 2006, where they worked as a Customer Support Specialist, specializing in customized software for the Waste Management Industry. After a year, they moved on to FHI 360 in 2007, where they held various roles including User Support Specialist, Sr. User Support Specialist, and Systems Analyst I and II. In 2012, Jamie joined RennerBrown as a Solutions Architect, specializing in Ivanti Service Desk design and implementation, Ivanti Xtraction Reporting, Ivanti Assent Management, Ivanti Endpoint Manager, and Pre-Sales Engineering. They were later promoted to the position of Director of Professional Services. Overall, Jamie has a strong background in IT support and solutions architecture.

Jamie Cannon obtained a Bachelor of Science (BS) degree in Computer Science from the University of North Carolina Wilmington, where they studied from 2004 to 2006. Prior to that, they attended Southeastern Community College from 2002 to 2004, earning an Associate of Arts (AA) degree in Basic Studies. In terms of additional certifications, Jamie obtained a Certified Technical Consultant - Service Manager from Ivanti in June 2019. In 2010, they received a Certified LANDesk Engineer - Service Desk certification from LANDesk. They also hold a Certified LANDesk Administrator certification. Jamie's additional certifications include ITIL v 3.0 Certification, MCITP: Enterprise Desktop Administrator 7 from Microsoft, and MCTS: Windows 7 Configuration, also from Microsoft. The obtained months and years for the last three certifications are not provided.