Felix Sanchez is a Customer Support Specialist at Renuity, focusing on educating home improvement contractors on utilizing LeadPerfection CRM effectively. With experience as a Customer Success Specialist at Semrush, Felix honed skills in onboarding users and troubleshooting technical issues in a fast-paced SaaS environment. Previous roles include Customer Service Specialist at Garfield Refining, where responsibilities involved fulfilling online orders and managing customer data, and Customer Support Community Manager at Lucyd Eyewear, managing online sales fulfillment and social media engagement. Felix holds a degree in Marketing from Johnson & Wales University.
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