Steven Houk

Steven Houk is an experienced professional in process analysis and IT support, currently serving as a Process Analyst at Repacorp, Inc. since July 2020, where responsibilities include defining and documenting corporate processes, as well as supporting customer audit responses. Previously held roles include IT Technician and Software Support Specialist, with a strong background in technical support, client onboarding, and system analysis across various companies, such as Tyler Technologies and Omnicare Inc. Notable achievements include leading ITIL process reviews and managing software tools support as a Senior Software Engineer at Reed Elsevier. Steven Houk holds a B.S. in Systems Analysis from Miami University.