Farhan A.

Farhan A. has a diverse work experience spanning various industries and positions. Farhan began their career as a Training Supervisor at Ringindia Infotech, where they were responsible for selecting third-party vendors and training agents for customer servicing processes. Farhan then worked at 24/7 Customer as an Executive in Customer Support, handling cold calling and providing online customer support.

Farhan then joined Logix Microsystems as a Business Development Executive, focusing on generating business in web designing and development for the US automobile industry. Farhan later moved to SLK Global, a BPO company, as a Business Development personnel, where they understood customer profiles and their business needs.

Afterwards, Farhan worked at Digital Nirvana, Inc. as a Business Development professional, conducting extensive research on prospects and identifying business opportunities for new verticals. Farhan then joined Oracle Corporation as an Sr Business Development Consultant, responsible for technology business development.

Farhan's most recent experiences have been at Replicon, where they held multiple roles. Farhan started as an Account Manager, growing Replicon's footprint through cross-selling and upselling. Farhan then became a Senior Account Manager, maintaining churn and exceeding sales quotas. Farhan later became a Manager of Customer Success, overseeing processes for client onboarding, churn management, and upselling. Their most recent role at Replicon was as a Senior Manager of Customer Success, leading a team of Customer Success Managers responsible for customer retention and growth.

From 2005 to 2008, Farhan A. obtained a Master of Arts degree in English Literature from Kuvempu Vishwavidyanilaya. In 2010, they attended Sandlers Selling Methodology for a period of time, focusing on the field of Selling.