Aleksandra Dodon is currently a Customer Support Specialist at both AudienceProject and Ciklum since November 2023, bringing a wealth of experience in customer support and technical problem-solving. Previously, Dodon served as a Customer Support Agent at Reply.io from June 2022 to October 2023, where responsibilities included understanding a cold-emailing SaaS product and collaborating with various teams to ensure customer satisfaction. Prior experience also includes a role as a Technical Customer Support Specialist at AMFG, where Dodon managed client tickets, resolved complaints, and tested bugs within specified service level agreements. Dodon holds a Bachelor's degree in Management from Uniwersytet Jana Kochanowskiego w Kielcach and has additional educational experience from the University of Pardubice.
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