Jonathan Jessee is an experienced IT professional currently serving as a Service Desk Analyst II at Republic Services since November 2022, where responsibilities include resolving support tickets with a 96% satisfaction rate and providing technical support for various devices. Previous positions at Republic Services demonstrate a commitment to customer service and account management, while experience in the United States Marine Corps as a Lead Administrative Coordinator resulted in a significant increase in objective readiness and oversight of substantial financial records. Early career roles at MetaSource and Hobby Lobby showcased skills in customer account management and workflow optimization. Jonathan is pursuing a Bachelor of Science in Cybersecurity and Information Assurance from Western Governors University, building on a foundation in Full Stack Web Development from the University of Utah.
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