Thomas Wilson currently serves as an Insights Sr. Analyst at Republic Services, managing a comprehensive Voice of the Customer program while training and delegating tasks to a VoC analyst. Previous experience includes roles as a Customer Insights Analyst and Field Marketing Analyst/Intern within the same company, where analytical insights led to strategic recommendations for operational efficiency. Thomas also contributed to academic success in various capacities, including Graduate Assistant at the University of Arizona's Eller College of Management and Resident Scholar for Sigma Phi Epsilon, guiding the fraternity to achieve the highest GPA among peers. Further internships involved product management at CR Bard and leadership positions in restaurant management. Thomas holds an MBA/MSM in Marketing & Management and a BA in Music Performance from the University of Arizona.
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