Mshari Alhammad is a strategic operations leader with over eight years of experience in enhancing customer service excellence. Currently serving as the Director of Customer Service at RER, they focus on process optimization, team empowerment, and leveraging technology to improve customer satisfaction. Mshari previously held the position of Project Manager at the Ministry of Housing in Saudi Arabia and served as the Director of Customer Service at the Ministry of Municipal and Rural Affairs and Housing. They hold a Bachelor's Degree in Applied Information Technology from the University of Baltimore and have pursued additional studies in computer networking and English language proficiency.
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