Responsible Telemarketing™ (RT) combines leading edge technology, knowledge and operational expertise that can guarantee complete compliance and go beyond OFCOM’s regulated benchmark for all outbound performance.

Outsourcing

ResQ

ResQ's headquarters in Kingston upon Hull, United Kingdom

Gill Marchbank

Matt Marshall

Matt Gray

Giles Cook

Nic Marshall

This department manages and supports the sales process, focusing on improving efficiency and effectiveness in sales activities.

Sales Operations

The Operations Team at ResQ ensures the smooth execution of telemarketing campaigns by overseeing day-to-day activities, optimizing real-time performance, managing client relationships, implementing IT projects, and ensuring complete compliance with OFCOM regulations. This team coordinates with various internal units and clients, continually striving for higher operational efficiency and client satisfaction.

Operations Team

The Human Resources and Talent Management team at ResQ focuses on recruiting, retaining, and developing top talent. They ensure employee engagement, manage internal communications, and spearhead leadership and learning initiatives to foster professional growth and maintain a compliant, high-performing workforce.

Human Resources and Talent Management

The Sales and Commercial Team at ResQ is responsible for driving revenue growth and maintaining compliance with OFCOM regulations. They oversee the development and execution of sales strategies, manage key client relationships, and ensure all telemarketing activities meet industry standards. This team combines their expertise in commercial operations with cutting-edge technology to optimize outbound sales performance.

Sales and Commercial Team

This department manages the processes and strategies related to attracting, interviewing, and hiring new employees.

Recruitment Services

This department manages employee relations, payroll, talent acquisition, and organizational development.

ResQ

Org chart

Board & advisors

Teams

Sales Operations

Operations Team

Human Resources and Talent Management

Sales and Commercial Team

Recruitment Services

Human Resources

Offices

ResQ

Org chart

Board & advisors

Teams

Sales Operations

Operations Team

Human Resources and Talent Management

Sales and Commercial Team

Recruitment Services

Human Resources

Offices

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