Responsible Telemarketing™ (RT) combines leading edge technology, knowledge and operational expertise that can guarantee complete compliance and go beyond OFCOM’s regulated benchmark for all outbound performance.

Outsourcing

ResQ

ResQ's headquarters in Kingston upon Hull, United Kingdom

The Seaham office focuses on client services, sales operations, and leadership development within a call center environment.

Seaham

Gill Marchbank

Matt Marshall

Lee Kelly

Jason Baxter

Matt Gray

Nic Marshall

This department focuses on addressing customer inquiries and supporting sales efforts to enhance client satisfaction.

Customer Engagement

This department oversees and optimizes the organization's operational processes and efficiency.

Operations

This department manages and supports the sales process, focusing on improving efficiency and effectiveness in sales activities.

Sales Operations

The Human Resources and Talent Management team at ResQ focuses on recruiting, retaining, and developing top talent. They ensure employee engagement, manage internal communications, and spearhead leadership and learning initiatives to foster professional growth and maintain a compliant, high-performing workforce.

Human Resources and Talent Management

This department manages the processes and strategies related to attracting, interviewing, and hiring new employees.

Recruitment Services

This department focuses on driving revenue through customer acquisition and relationship management.

ResQ

Org chart

Board & advisors

Teams

Customer Engagement

Operations

Sales Operations

Human Resources and Talent Management

Recruitment Services

Sales Department

Offices

ResQ

Org chart

Board & advisors

Teams

Customer Engagement

Operations

Sales Operations

Human Resources and Talent Management

Recruitment Services

Sales Department

Offices

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