Brian Kerr is a seasoned Customer Success Engineer currently at Resend since July 2024. Previously, Brian held the position of Manager of Customer Success at Postmark from May 2022 to July 2024, where responsibilities included overseeing the Customer Success team and maintaining customer-facing initiatives. Brian transitioned to this role after ActiveCampaign's acquisition of Postmark, continuing as a Customer Success Lead. Prior to Postmark, Brian served as Customer Success Lead and in other roles at Wildbit, focusing on reactive support, team recruitment, and collaboration with the Head of Deliverability. Earlier professional experience includes positions as Support and Implementation Engineer at Workgroups DaVinci, Support Engineer at Scale Faster, Technical Service Specialist at Wells Fargo, and Computer Technician at Iowa State University, where leadership skills were demonstrated as President of the MIS Club. Brian holds a Bachelor of Science degree in Management Information Systems from Iowa State University, earned in 2010.
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